This accessibility statement applies to https://www.merseysidewda.gov.uk/
This website is run by Merseyside Recycling and Waste Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
• We’ve also made the website text as simple as possible to understand.
AbilityNet (https://abilitynet.org.uk/) has advice on making your device easier to use if you have a disability.
How accessible is this website?
We know some parts of this website are not fully accessible:
• PDF documents, application forms and leaflets published on the website are not fully accessible.
- From June 2023 we will try to provide webpage alternatives to PDF documents. If you are still having accessibility problems please email enquiries@merseysidewda.gov.uk for a solution
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact: enquiries@merseysidewda.gov.uk.
We’ll consider your request and get back to you in 10 working days.
Reporting an accessibility problem with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
Merseyside Recycling and Waste Authority, 7th Floor, 1 Mann Island, Liverpool, L3 1BP, or email: enquiries@merseysidewda.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) via their website https://www.equalityadvisoryservice.com/.
Contacting us
You can contact us by email – enquiries@merseysidewda.gov.uk
You can visit us in person at our offices in Liverpool: Merseyside Recycling and Waste Authority, 7th Floor, 1 Mann Island, Liverpool, L3 1BP. Please ensure that you contact us before you visit so that we can ensure someone is available to meet with you and so that we can accommodate any special requirements for your visit.
Technical information about this website’s accessibility
Merseyside Recycling and Waste Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1
AA standard, due to the following: non-compliances listed below:
• PDF documents, application forms and leaflets published on the website are not fully accessible.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
As at our latest audit (July 2024) there is no content on the website that is non-compliant.
Disproportionate burden/ Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services. By April 2024, we plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018, if they’re not essential to providing our services.
From June 2023 we will try to provide webpage alternatives to PDF documents. If you are still having accessibility problems please email enquiries@merseysidewda.gov.uk for a solution
Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Pre-recorded video
We do not plan to add caption, text and audio descriptions to pre-recorded videos published before 23 September 2020, as they are exempt from the regulations.
Preparation of this accessibility statement
This statement was prepared on 25 April 2023. It was last reviewed on 12 July 2024.
This website was last tested on 12 July 2024 The test was carried out by Clarity Creation.
The test was conducted using a combination of automated tests and manual analysis across the main landing and focus pages, as well as additional page types as deemed necessary.